INSURED. ACCOUNTABLE.
WELCOME TO WORRY-FREE
EXTERIOR CLEANING.
You’re letting a crew work on your roof, near your windows,
around your garden. Insurance isn’t a footnote - it’s the foundation.
WHAT “PROPERLY INSURED” REALLY MEANS (in plain English)
- General Liability – if we damage property (a scratched skylight, a cracked light fixture), you’re protected.
- Exterior Cleaning & Chemicals – soft-wash solutions and application are covered (not excluded as “janitorial”).
- Workers’ Comp – if a tech gets hurt on your property, you aren’t on the hook.
- Roof/Height Coverage – working from ladders and rooflines is explicitly covered.
- Vehicles on Site – our trucks and equipment are insured for the work we do, where we do it.
Ask for our Certificate of Insurance - we’ll send it with your quote.
THREE QUESTIONS
TO ASK ANY CLEANER (save this)
Cut through the jargon in one minute.
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Does your policy explicitly
cover exterior soft washing and roof work?If it says “janitorial” only, that’s a no.
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Any height limits or ladder exclusions?
A 10-foot cap won’t help on a two-story colonial.
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Are subs covered under your policy?
If they bring “their own insurance,” ask to see their COI – not just the prime contractor’s.
INSURANCE ≠ WARRANTY (both matter)
Insurance protects you if something goes wrong.
A warranty promises we’ll make things right.
Spot-Free Roof Warranty
complete roof soft washes are backed for the term stated on your invoice.
Service Guarantee:
if we miss the mark, you get priority troubleshooting and a clear fix window.
HOW IT WORKS (in 3 steps)
Crew lead text
name, arrival window, and a quick scope of work for the visit”
Plant & property checklist:
what’s covered, hydrated, and neutralized - documented.
Photo report:
before/after + notes in your inbox before we leave the curb.
RED FLAGS TO AVOID (even if you don’t choose us)
- “We’re insured” but no COI to share – or a COI that doesn’t list your address/date when requested.
- “If anything breaks, we’ll work it out.” Great – with what policy?
- “We don’t need workers’ comp; we’re careful.” Careful isn’t coverage.
- A bargain so low it only makes sense if something important is missing.
Ask for our Certificate of Insurance - we’ll send it with your quote.
QUICK FAQ
(tight and useful)
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Can you add me as additional insured?
Yes. Ask when you request your COI and we’ll issue it.
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Will you share policy limits?
Absolutely. We include limits on your COI and can answer specific coverage questions.
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Are your techs employees or subs?
You’ll know who’s coming. Either way, they’re covered — and background-checked.
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Do I need to be home to verify all this?
No. We’ll email your COI and text your crew lead’s intro the day before.